1. Services Provided:

• Maidfully® offers professional cleaning services for residential and commercial properties.
• We strive to deliver high-quality service and meet your cleaning needs efficiently.

2. Booking and Payment:

• You can book our services through phone, online, or in person.
• Payment is due upon completion of the cleaning service unless otherwise arranged in advance.
• We accept various payment methods, including credit cards and cash.
• All prices are subject to change and will be communicated before booking confirmation.

3. Cancellation and Rescheduling:

• Our cancellation policy is outlined separately and applies to all bookings.
• Rescheduling is allowed with a minimum of 48 hours’ notice before the scheduled appointment.
• Weather-related cancellations will be determined by local advisories.

4. Access to Property:

• It is your responsibility to provide access to the property at the scheduled time.
• Failure to provide access may result in a cancellation fee.

5. Privacy and Security:

• Maidfully® respects your privacy and security. We follow industry-standard protocols to safeguard your personal information.

6. Damage and Liability:

• While we take utmost care during our services, we cannot be held liable for pre-existing damages or accidents.
• Please inform us of any valuable or fragile items before the cleaning.

7. Satisfaction Guarantee:

• We aim for your complete satisfaction with our services. If you’re not satisfied, please let us know within 24 hours, and we’ll address your concerns promptly.

8. Changes to Terms:

• Maidfully® reserves the right to modify these terms and conditions at any time. Any changes will be communicated to clients.

9. Governing Law and Jurisdiction:

• These terms and conditions are governed by the laws of the State of North Carolina, and any disputes shall be subject to the jurisdiction of the courts of North Carolina.

By booking our services, you agree to these Terms and Conditions. If you have any questions or concerns, please contact our customer support.

Thank you for choosing Maidfully® in North Carolina!